Terms of Service
What RoleNestra is
RoleNestra is a career-document drafting studio. We tailor resumes, cover letters, and interview-preparation material to a target role using only the work record you provide. We are not a recruitment agency, we do not submit applications for you, we do not contact employers on your behalf, and we never ask for your job-board, employer-portal, or email passwords.
The honesty term — read this before you pay
We tailor only what your record supports. We never invent or inflate experience, employers, titles, dates, education, degrees, credentials, certifications, skills, tools, metrics, or outcomes — including at your request. Keywords from a job posting are used only where your record supports the underlying fact. Anything a posting asks for that your record does not support is flagged to you in the role-alignment checklist that ships with every order; it is never silently inserted. Your approval of a draft does not authorise a claim your record does not support.
No outcome is guaranteed
We do not guarantee interviews, callbacks, applicant-tracking-system passage or scores, offers, or employment, and we do not publish predicted match or passage scores. Hiring decisions and screening systems belong to employers and vary by employer.
Your record and your attestation
You confirm the record you submit is true and yours. Attestation records what you represent as true; RoleNestra does not independently verify employment, education, or credentials, and nothing we produce implies employer verification, credential authentication, or background-check clearance. If parts of your materials conflict, we will stop and ask you before using the contested fact.
Orders, scope, and revisions
One order covers one target posting. Each order includes one consolidated revision round (one combined request covering clarity, formatting, or supported emphasis). Prices: Resume Refresh $19, Application Kit $39, Interview Ready $79 per order. Returning customers ordering for a new posting within 90 days pay $29 (Application Kit) or $59 (Interview Ready). The Search Season Pack is three Application Kits for $99, usable across three postings within six months; it is a prepaid bundle, not a subscription, and never auto-renews. Nothing at RoleNestra auto-renews.
Incomplete intake and non-response
If your intake is incomplete, we will tell you exactly what is missing and hold the order open for 30 days. If we do not hear from you within 30 days, the order is paused; prepaid amounts for work not yet substantively begun are refundable under the Refund Policy. After delivery, revision requests are open for 14 days.
Eligibility
You must be 18 or older (or the age of majority where you live) to order.
Changes
We may update these terms; the version live when you order governs your order.
RoleNestra is a brand of Apex Grid Engineering PLLC. Contact: info@rolenestra.com. Effective November 13, 2026.